CASE STUDY
Driving Inbound Calls With
Conversation AI
THE RESULTS
Aktify drove thousands of phone calls resulting in 1,668 new clients who completed the prequalification process.
OVERVIEW
Premier Disability Services is a full-service Social Security Disability advocacy firm. It assists thousands of individuals each month in successfully obtaining their Social Security Disability benefits.
THE OPPORTUNITY
Premier Disability wanted to increase the number of pre-qualifications it conducted over the phone. More conversations created more opportunities to represent clients seeking Social Security Disability benefits.
THE SOLUTION
Reach more clients with an AI-powered, virtual agent.
Aktify’s Conversation AI helps Premier Disability agents connect more effectively with potential clients. It uses deep learning, natural language processing, and advanced models to nurture prospective clients via SMS. When someone is ready to talk, Aktify transfers them via inbound calls.
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