Case Study
Turning Stalled Leads Into Inbound Calls
Overview
Vivint Smart Home is a leading provider of smart home services in North America. Its integrated system includes in-home consultation, professional installation, and 24-7 monitoring. Vivint serves more than one million customers throughout the U.S. and Canada.
The Problem
Vivint generates thousands of leads every month. The company utilizes phone call centers to close deals. Sales reps focus their time on fresh, inbound leads because follow-up activities are tedious. As fresh leads come in, the older leads stall out and go to waste.
The Solution
AI Lead Revival
Aktify turns Vivint’s stalled leads into inbound calls. The AI-driven texting platform makes multiple outreach attempts and nurtures cold leads back to life. Aktify’s primary goal is to initiate inbound phone calls. Sales reps do not need to alter their methods. They receive the phone calls as new incoming leads.
Aktify extracts value out of leads that have fallen through the cracks. Their campaign consistently generates economical customer acquisitions for Vivint.”
– Sr. Affiliate Program Manager, Vivint Smart Home
The Results
Aktify unlocked a new revenue channel for Vivint Smart Home.
Aktify turns stalled leads into inbound calls.
