It’s no secret that telemarketers sometimes overstep the line and overload customers with sales pitches. As the concern about customer privacy rose over the years, the Federal Trade Commission (FTC) established the
The lead management process is how your company finds and acquires potential clients and customers. There are several steps involved, including: Identifying potential customers (i.e. leads) Engaging with and educating th
To respect the privacy and safety of consumers, regulations have been put in place to control how brands proactively interact with consumers. These regulations, especially when dealing with SMS, can be difficult to navig
As sales and marketing experts, we know that determining the best communication channels to reach customers is vital for successful business operations. Sharing information effectively no longer involves talking to peopl
An important first step in creating a lead gen strategy is deciding whether to focus on lead quality or quantity. Every lead generation strategy will produce leads in some quantity, but when it comes to leads quality vs.
Artificial intelligence (AI) is becoming a routine part of everyday life. People worldwide are already using 4.2 billion voice assistants like Alexa, Siri, and others. AI is also redefining how companies do business, inc
Short messaging services or SMS marketing is an effective way to communicate with your leads or customers. Along with digital marketing efforts, SMS marketing has become an integral medium to promote your brand and commu
As technology evolves, so do consumer preferences. Today’s customers react better to a dialogue-driven communication experience in which they can ask questions and have them answered in real time. To offer your custome
There’s a misconception that artificial intelligence and automation are designed to replace human jobs. That’s not the case. It isn’t here to replace human teams like your sales staff. Instead, it’s a way to comp
