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Understanding Do Not Contact (DNC) Compliance

It's no secret that telemarketers sometimes overstep the line and overload customers with sales pitches. As the concern about customer privacy rose over the years, the Federal Trade Commission (FTC) established the Do Not Contact rules to give people a little…

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The Complete Guide to Conversational AI

Artificial intelligence (AI) is becoming a routine part of everyday life. People worldwide are already using 4.2 billion voice assistants like Alexa, Siri, and others. AI is also redefining how companies do business, including marketing, sales, and customer service.  ‌Conversational…

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Conversational Marketing: The Definitive Guide

As technology evolves, so do consumer preferences. Today’s customers react better to a dialogue-driven communication experience in which they can ask questions and have them answered in real time. To offer your customers the sales experience they prefer and expect,…

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